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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎06-05-2013
My Device: Z10
My Carrier: Optus

Unable to open or compose SMS after software update

Hi All

 

Can anyone help with how to fix this?

 

I updated to the newer versions of OS 10 and now i cant open or compose any text messsages.

 

Please help!

Trusted Contributor
Posts: 142
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: Unable to open or compose SMS after software update

I had the same issue when I did the software update, and what worked for me was to simply turn the phone off and back on again, and all was good once again.

 

New Contributor
Posts: 3
Registered: ‎06-05-2013
My Device: Z10
My Carrier: Optus

Re: Unable to open or compose SMS after software update

Great, im doing the software update again through Blackberry Link - fingers crossed!

Trusted Contributor
Posts: 142
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: Unable to open or compose SMS after software update

You probably only had to turn your phone off and on again as that is probably all that was needed
New Contributor
Posts: 3
Registered: ‎06-05-2013
My Device: Z10
My Carrier: Optus

Re: Unable to open or compose SMS after software update

oh no, i did that and it didnt work Smiley Sad

 

doing the update again worked Smiley Happy

 

yay!