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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎03-18-2013
My Device: BB Z10
My Carrier: MTN

Unable to save file from browser

Hi,

 

I have tried to save a file from the browser but I am unable to complete the task. For example, should I try to download a music file, it opens up and starts playing instead of giving me the option to save it. I previously had a BB 8520 and it was so much easier. All I had to do then was click on the file and I was given 3 options : Open/Save/Cancel..

 

I am unsure how to save the file on the BB Z10. 

Trusted Contributor
Posts: 105
Registered: ‎02-21-2012
My Device: Z10 and Playbook
My Carrier: Vodafone UK

Re: Unable to save file from browser

Have you tried holding down on the link and waiting for the bar to pop up on the right of the screen with more options?
New Contributor
Posts: 2
Registered: ‎03-18-2013
My Device: BB Z10
My Carrier: MTN

Re: Unable to save file from browser

Yes I have tried that. When holding down on the link, the options on the right that pop up are : Cut/Copy/Paste/Share/Dismiss Selection.

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New Member
Posts: 2
Registered: ‎05-21-2013
My Device: Bold 9900 & Q10
My Carrier: Etisalat

Re: Unable to save file from browser

I have the same issue with Q10

 

when i try to hold the link, the menu has lots of options one of them is save file on link. even by selecting that nothing happens. :"( ..