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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎03-21-2013
My Device: Z10
My Carrier: unlocked

Unlocked Z10 - BB LINK DOES NOT CONNECT

Bought an Unlocked Z10 in Canada. I live in Argentina.

 

1. BB does not connect to BB link, it does recognize the device but it does not connect to it.

 

2. Cannot download Whatsapp, "app not available for this device"

 

3. Cannot update the device either

 

PLEASE I NEED HELP RESOLVING THIS PROBLEMS. BLACKBERRY SHOULD TAKE SERIOUS ACTION TO SOLVE PROBLEMS LIKE THIS UNLESS THEY WANT TO CRASH THE COMPANY AGAIN. THORSTEN DO SOMETHING GOOD AND STOP TALKING ABOUT OTHER PHONES!!!

Trusted Contributor
Posts: 105
Registered: ‎02-21-2012
My Device: Z10 and Playbook
My Carrier: Vodafone UK

Re: Unlocked Z10 - BB LINK DOES NOT CONNECT

No need to type in capitals - you aren't the only one with issues.
There are threads about not being able to connect to Link already so have a search.
WhatsApp isn't available everywhere.
How can you not update it from the handset - what happens?
New Contributor
Posts: 3
Registered: ‎03-21-2013
My Device: Z10
My Carrier: unlocked

Re: Unlocked Z10 - BB LINK DOES NOT CONNECT

Blackberry Z10

STL 100-2

OS 10.0.9.2372

 

UPDATES NOT AVAILABLE THROUGH THE DEVICE. It says "last os installed on device"

 

Thanks

 

Contributor
Posts: 13
Registered: ‎03-20-2013
My Device: z10
My Carrier: movistar spain

Re: Unlocked Z10 - BB LINK DOES NOT CONNECT

The same case, exactly the same. 

When can we upgrade to the latest OS version ¿?

I tried with sim, without sim, in windows, in mac, in blackberry.com/updates all... and the result always the same .... you have the latest version ....

 

regards

Santiago

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New Contributor
Posts: 3
Registered: ‎03-21-2013
My Device: Z10
My Carrier: unlocked

Re: Unlocked Z10 - BB LINK DOES NOT CONNECT

SOLUTION FOR THOSE WHO COULD NOT UPDATE OR INSTALL WHATSAPP

 

http://www.poderpda.com/plataformas/blackberry/blackberry-z10-como-instalar-el-whatsapp-oficial/

 

PROBAR...FUNCIONA!

 

ITS GREAT!