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BlackBerry® Z10

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Posts: 95,174
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update 4181 will not install

Just tested, that link still works fine for me.

 

You might rather install

  • For Z10 models 100-2, -3, -4: Download the 10.1.0.4687 OS file here


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Contributor
Posts: 20
Registered: ‎08-12-2013
My Device: Z10 model 262c
My Carrier: Telus

Re: Update 4181 will not install

Wow. That file is 860 meg. I live out in the country, and have internet that's about the same speed as dialup. I've started to download- I'll talk to you in a couple of days when it's finished.

Posts: 95,174
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update 4181 will not install

ok. All the autoloader files will be huge roughly ~1GB give or take



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Contributor
Posts: 20
Registered: ‎08-12-2013
My Device: Z10 model 262c
My Carrier: Telus

Re: Update 4181 will not install

OK, so the file has been downloaded and expanded with something called Stuffit. I confess I can't find anything that terlls me what to do now (I'm the last guy you want doing this stuff). YOur previous writtin insttructions say to run the Autoloader, but I don't know how, and nothing on my screen seems to tell me. BTW I'm on a Mac.

Posts: 95,174
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update 4181 will not install

Sorry, Andy, it will require a PC to do this.

 

Your file you downloaded would have been a *.rar file, and that needs to be decompressed, Stuffit might do that, I don't recall if it handles rar files or not. The resulting extracted file would be an *.exe file, and you'll need a PC.



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Contributor
Posts: 20
Registered: ‎08-12-2013
My Device: Z10 model 262c
My Carrier: Telus

Re: Update 4181 will not install

so, am I, to use a technical term, screwed?

Posts: 95,174
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update 4181 will not install

Yes, to load an autoloader file.

 

Do you have a friend with a PC?



1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
Posts: 20
Registered: ‎08-12-2013
My Device: Z10 model 262c
My Carrier: Telus

Re: Update 4181 will not install

I don't know where I would get my hands on a PC new enough to handle that size of file- 5 years ago when I was working it would have been easy, but now everyone's moved over to Mac. 

But let's go back to the root problem- you're not telling me that this update thing is widespread, so do I conclude that there's something wrong with the phone itself? Do I go back to the dealer and say this thing sucks, give me a new one? Like where do I go from here?

Contributor
Posts: 20
Registered: ‎08-12-2013
My Device: Z10 model 262c
My Carrier: Telus

Re: Update 4181 will not install

All the time I was trying to install this update, I had the phone cabled to my Mac. So last night, as I was having my late night scotch, it occurred to me that I might as well try the wireless way, the same way other updates are done.  Well, I can't friggin believe it, but it worked! Problem solved, and I thank you for your patience through all this. See ya.

 

Posts: 95,174
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update 4181 will not install

Good deal, glad you go it now. Just a matter of time until Telus pushed it to you.

 

And, for the record, not "everyone" has Macs now. Far, far from it.



1. If any post helps you please click the Like Button below the post(s) that helped you.
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