03-03-2013 05:00 AM
I updated the OS to the latest version Mar 1/2013 and noticed 2 problems. One, the notification category in the Hub has disappeared (which I am just curious about, not really a problem for me). Second, I had customized a lot of my contact message notifiers to older (BB 5.0 sounds) and ringer for my phone and they are not working now. The custom phone ringer still works, all other customized notifications (messages/emails/facebook etc) do not work now even though they are still on file. Only the default ones work now. I have reset some of them manually and they still don't work. This really annoys me because it takes a lot of time to set in the first place and now I can't get them to work again after the OS software update. It used to happen on my Bold but resetting each contact notifier would get them working again but not on the Z10 (for me). Other than this, I have been lucky and my Z10 has been working flawlessly so far since I got it day one on the Canada roll out. Any ideas on the notifications loss? I might have to get the Hub++ app to try...
03-03-2013 09:55 PM
Did you make a backup of your data usig the Link software before you did the update?
If you made a backup, start the Link software, plug the phone to the computer USB port, and restore the backup. Normally all your saved setups and etc should come back.
03-03-2013 10:31 PM