08-30-2013 08:32 AM
I recently upgraded my OS to version 10.1.0.4181 and now have lost all ability to use SMS text messaging. In the hub the last message before the upgrade is visible but when I click to open the message only the name of the contact comes up along the top. Below is just a blank grey screen. When I try and type and send a new message it will not send.
I currently pay to have unlimited texting and this is very frustrating for me.
08-30-2013 09:18 AM - edited 08-30-2013 10:28 AM
There are a number of people reporting this issue on 4181 and speculation that it had been "pulled" by some carriers. (Most report having no issues). I DO NOT recommend pulling the battery, BTW; maybe a hard reset. How long has it been since your update as also read some users getting everything working after the phone "sat" for a while, presumably still adjusting to the update.
Suggest you read through this: