Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Member
Posts: 1
Registered: ‎08-30-2013
My Device: Blackberry Z10
My Carrier: Rogers Wireless

Upgrade to 10.1.0.4181 does not work

I recently upgraded my OS to version 10.1.0.4181 and now have lost all ability to use SMS text messaging. In the hub the last message before the upgrade is visible but when I click to open the message only the name of the contact comes up along the top. Below is just a blank grey screen. When I try and type and send a new message it will not send.

 

I currently pay to have unlimited texting and this is very frustrating for me.

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Upgrade to 10.1.0.4181 does not work

[ Edited ]

There are a number of people reporting this issue on 4181 and speculation that it had been "pulled" by some carriers.  (Most report having no issues).  I DO NOT recommend pulling the battery, BTW; maybe a hard reset.  How long has it been since your update as also read some users getting everything working after the phone  "sat" for a while, presumably still adjusting to the update. 

 

Suggest you read through this: 

 

http://forums.crackberry.com/blackberry-z10-f254/4181-sms-issue-only-once-daily-834873/

 

and this...

 

http://forums.crackberry.com/blackberry-z10-f254/os-update-10-1-0-4181-causing-more-problems-than-fi...

 

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Upgrade to 10.1.0.4181 does not work

Of interest is a post on the T-Mo USA site suggesting that this MR has an issue with its radio.