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BlackBerry® Z10

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Contributor
Posts: 11
Registered: ‎04-30-2013
My Device: z10
My Carrier: Rogers

Upgrades

I have upgrade my Z10 and desktop software but continue to get a message to upgrade.  How do you get rid of the message to upgrade.  thanks

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Upgrades

Hi nanc,

 

To clarify, are you being notified that you have an update available for your BlackBerry Z10 or for BlackBerry Link?

 

Thanks.

 

-CptS

 

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Contributor
Posts: 11
Registered: ‎04-30-2013
My Device: z10
My Carrier: Rogers

Re: Upgrades

When I connect by Blackberry Z10 to Link, it indicates there is an update for both link and my Z10.  I have already installed the new versions on both my Desktop (Link) and my Z10  but am unable to get rid of the message. Hope you can help

 

Contributor
Posts: 29
Registered: ‎11-14-2008
My Device: Not Specified

Re: Upgrades

I solved that by letting link install the same upgrade I already got OTA. ;-)

 

BB Desktop was an ok product. Not great, but OK. Link really needs a work over. You just start at the thing some times figuring what to click. It is not intuitive.