10-08-2013 08:04 AM
My other half received her new Blackberry Z10 a few days but is having serious problems with her Hotmail account. Her other email address for work (which is a private one) is totally fine but with her Hotmail it works fine after a reboot and then 5 minutes later it stops sending and receiving until she reboots again.
She's changed the server to Dub (as per hotmail web login) and when she tries to re-enter the password on the phone (even though it hasn't changed) she gets an error message along the lines of 'An unexpected error has occured'.
Please urgently help if possible.
Many thanks in advance.
10-08-2013 09:01 AM - edited 10-08-2013 09:01 AM