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BlackBerry® Z10

Super Contributor
Posts: 476
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 7 Plus
My Carrier: Rogers


[ Edited ]

Magnetic wrote:

i did Everything you said.


reset my phone and everything else.


Went back in to download skype but it


still comes up with Internal Server Error.


Plus now my gmail account is no longer working on my phone, no longer responding.


no idea what Im meant to do about my gmail account now.


Are you able to send me the link that you used to download skype?



As you're in Austrailia (and I'm in Canada), this link may not work for you -- but here it is.



Are you able to download and install any apps from BlackBerry World since you did the upgrade?


Do you have a good data signal > 4G or 3G? (4g or 3g means data service is not available - voice only.) And does it have the BB logo beside the signal?  Like this, top right:



It could be that you literally are not connecting to the server.


Another alternative to try to download Skype is to go to BB World on your computer, go to the Skype page.  Then, share the link with yourself using email.  Click the download link in the email from on your device.



Super Contributor
Posts: 476
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 7 Plus
My Carrier: Rogers


Sorry -- I missed the part about your Gmail not working.  It sounds like you probably do have a connection issue. Check your connection as I suggested above.  If you aren't connected, from the home page of your device, go to Settings > Network Connections > Mobile Network.  Toggle both Data Services and Mobile Network off and on again.    Give it a few minutes, then try going into BB World again to download Skype.  If you have WiFi access, that may help as well.


Good luck.

Trusted Contributor
Posts: 108
Registered: ‎12-05-2011
My Device: 9900
My Carrier: o


Hi guys!
This is a member of the Viber Team.

We are currently working on a version for BBZ10.
Please stay tuned for future updates Smiley Happy

Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.

Viber Team
An official representative from Viber Media (Viber app.)
Posts: 95,482
Likes: 24,538
Solutions: 6,395
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon


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