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BlackBerry® Z10

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Contributor
Posts: 21
Registered: ‎05-19-2013
My Device: Z10
My Carrier: TELE2 Russia

VPN using Microsoft IKEv2 protocol don't works

I tried to setup my Blackberry Z10 for access via purevpn.com service provider.

They are using Microsoft IKEv2 protocol.

I followed turtorial http://www.purevpn.com/config/blackberry/ and got error "Can't connect. Bad profile parameters".

In VPN log I see only connection attempt, this error and disconnection.

PureVPN support can't help with this issue resolving becouse at they side all works fine.

Seems like Z10 even don't attempts to connect due some internal problems. So I think this is not VPN provider problem.

Using OS 10.1.0.2354.

Contributor
Posts: 21
Registered: ‎05-19-2013
My Device: Z10
My Carrier: TELE2 Russia

Re: VPN using Microsoft IKEv2 protocol don't works

Well, finally I made Microsoft IKEv2 working.

First of all before when I tried to connect I got this errors on any type of connection - 2G/3G and Wi-Fi.

Well, thinking that this is Blackberry OS 10.1 bug, I tried to switch to another VPN provider wich using Cisco ASA protocol and need to install two security certifiates localy.

Following certificates installation procedure after successfull adding before creation a new VPN-profile for a this new provider I accidentally clicked on old non-working VPN protocol with Microsoft IKEv2 and got a connection!
I'm could not believe what that's happend just becouse I add two certificates that this VPN profile even do not using! 
I tried to verify this and delete imported certificates from Z10 repository and got non working Microsoft IKEv2  VPN profile again with the same error. Well, when I turned back this certificates to device I'm again have ability to connect to this VPN.

So, I think that described in first post problem is a BlackBerry OS10.1 software bug and must be fixed ASAP.
Here is my OS details below.

 

New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Rogers Canada

Re: VPN using Microsoft IKEv2 protocol don't works

[ Edited ]

I am currently experiencing the same type of Microsoft IKEv2 blues...

 

Since the Day I applied the 10.1.0.273 Update on our BB10 Z10 STL100-3 (Provider is Rogers in Canada) the IKEv2 VPN to my Microsoft 2008 Enterprise R2 server has stopped working.  Only on the Z10s.   (Our Playbooks using IKEv2 still work beautifully as do our windows clients.)

 

The error I get is Unable to connect to VPN profile.

                     Unknown Error

 

The error appears immediatly (almost too fast) to actually believe it can connect to the host at the other end.  We've tried varios settings, DNS or IP disabling firewalls etc. but no luck.

 

The VPN Logs stop at my last successful connection back in May, no new connection attempts are even getting to the point where the log shows anything.

 

 

I have since tried rebuilding the profile, reloading certs, etc. nothing I can do can bring that thing back to a working state.

 

 

 

If someone can have a look at this at BB, that would be great.  If anything, pls put things back to the way they were.

 

 

Contributor
Posts: 21
Registered: ‎05-19-2013
My Device: Z10
My Carrier: TELE2 Russia

Re: VPN using Microsoft IKEv2 protocol don't works

And what VPN log says? "Bad profile parameters" or something else?

Check it please.

New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Rogers Canada

Re: VPN using Microsoft IKEv2 protocol don't works

As I mentioned above there is nothing in the vpn log since my last successful connection back on may 13th. No new logs are being created since then at all, since the 10.1 update.
Contributor
Posts: 21
Registered: ‎05-19-2013
My Device: Z10
My Carrier: TELE2 Russia

Re: VPN using Microsoft IKEv2 protocol don't works

[ Edited ]

Oh, I see now. Looks strange.

I have no idea about it.

New Contributor
Posts: 5
Registered: ‎06-17-2013
My Device: Blackberry Z10
My Carrier: 514-296-7476

Re: VPN using Microsoft IKEv2 protocol don't works

I have the same problem here and I really need vpn to work for job related phone usage.

 

Anyone tried installing a leaked version to see if it's fixed?

Contributor
Posts: 21
Registered: ‎05-19-2013
My Device: Z10
My Carrier: TELE2 Russia

Re: VPN using Microsoft IKEv2 protocol don't works

The same as I had ("Bad profile parameters" in VPN log for IKEv2) or somethig else? 

Highlighted
New Contributor
Posts: 5
Registered: ‎06-17-2013
My Device: Blackberry Z10
My Carrier: 514-296-7476

Re: VPN using Microsoft IKEv2 protocol don't works

If I select All CA for the certificates, I get :

 

Unable to connect to profile : Unknown error

 

if I select a different certificate, the commections quickly times out.

 

I had tested the VPN back in march and it was working find at the time

Contributor
Posts: 21
Registered: ‎05-19-2013
My Device: Z10
My Carrier: TELE2 Russia

Re: VPN using Microsoft IKEv2 protocol don't works

I'm using EAP-MSCHAPv2 authentication with 'All CA Certificates'.

Have you installed some additional certificates to your BB ?