Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

New Contributor
Posts: 6
Registered: ‎03-15-2013
My Device: z10
My Carrier: Telus

Vehicle Bluetooth not syncing phone numbers - z10

Hey Everyone,


Just wondering if anyone has found a solution to this.


We have a user who we have setup on a z10 device. The device accesses outlook contacts through the BES10 server. On her old BlackBerry Bold her vehicles bluetooth system could sync the phone numbers. On the z10 it only syncs a few numbers. We noticed the ones it syncs have this format: XXX-XXX-XXXX, it will not sync the ones that are (XXX) XXX XXXX. Has anyone run into this? I was thinking I could export her outlook contacts to csv and remove the brackets. But since it worked on her BOLD, it sounds like a device issue...


Any help would be greatly appreciated..