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BlackBerry® Z10

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Contributor
Posts: 14
Registered: ‎02-17-2013
My Device: Z10
My Carrier: 4168754572

Very Slow SMS and MMS Texting, see video!

My SMS and MMS is very slow as shown in this video. taken with my Z10!

 

http://www.youtube.com/watch?v=Vfw7YJwjmzo

 

Let me know how to fix this! ASAP! Its wasting my time wiating to send messages and thats 15s per message.  

 

 

 

 

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Very Slow SMS and MMS Texting, see video!

Hi DuSmithy,

 

Sorry to hear you're experiencing issues with your device.

 

To clarify, this lag only seems to occur within SMS - the response time is normal within BBM, emails etc? 

 

What OS does your BlackBerry Z10 have installed? 

 

If you restart your device by removing the battery, does SMS seem to improve with response time?

 

Thanks!

-HMthePirate

 

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Contributor
Posts: 14
Registered: ‎02-17-2013
My Device: Z10
My Carrier: 4168754572

Re: Very Slow SMS and MMS Texting, see video!

It only occurs with SMS and MMS.  Everything else seems to be fine.  Restarting the phone by on/off button and removing battery does nothing.  Backing up the device, then wiping it, seems to work but when I restore the device the same problem occurs.  I have heard that it might be because of the number of text messages but I am not sure.

New Contributor
Posts: 6
Registered: ‎05-23-2013
My Device: Z10 torch
My Carrier: orange

Re: Very Slow SMS and MMS Texting, see video!

i also saw that but my conversation with 1 number was 15k messages and thats what the problem is, on other systems such as android i also have lags from the same problem, and problem is not that u have to this number such many sms but for any other number, also windows phone (wp7.5)crashed after 8k sms with one number