My visual voice mail message indicator comes on sporadically, but there is no message. I click OK to the message, then access voice mail by holding down the 1 on the keyboard. The voice says no messages. Please advise.
Those indicators are controlled by your mobile service provider, and sometimes they get stuck. One way to try and clear them is to call your BB phone number from a different phone, don't answer on the BB, and leave yourself a voice mail message. Then, retrieve that from your BB and clear it out. Sometimes, this can clear the problem.
Otherwise, you'd want to talk to your mobile service provider for formal support.
Occam's Razor nearly always applies when troubleshooting technology issues!
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