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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎05-21-2013
My Device: Z10
My Carrier: 4168787137

Re: What is OTHER DATA on Blackberry Z10?????

As far as I know, the Os itself is about 9 gigs, thats from a fresh install when you buy the phone itself without any apps added or whatever, straight from the store. 

 

The updates to add up, considering you might have 6megs of update, which once it extracts, it almost doubles. 

 

As for pictures, depending on the format you're using, they do take a lot of space, but not to the point it should be doubling the amount your importing into it. 

 

To solve the issue, get yourself a 16 or 32 gig micro SD card to put it in, put your data files on the card, which leaves the OS and whatever data the phone needs to run smooth. 

 

Formatting the phone to original settings might help, but if you end up restoring your backup, it will just end up doing the same thing again. 

 

So either clean out your unwanted files, cache, etc. 

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: What is OTHER DATA on Blackberry Z10?????

The OS uses no where near 9GB.

 

My device is at:

  • Total 16 GB
  • Free 9.8 GB
  • Videos 0 KB
  • Pictures 30.6 MB
  • Documents 3.1 MB
  • Music 11 MB
  • Other Data 6.1

 

The "Other data" will include the OS, apps data (calendar, email, Remember, games saved data, misc apps saved data, BlackBerry Maps data like Fav Places, etc., and so on.).

 

 

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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: What is OTHER DATA on Blackberry Z10?????

I have 10 gig in other but I know I have many huge games that are over 1 gig in size that I have bought and it reflects that.

 

 




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New Contributor
Posts: 6
Registered: ‎05-28-2013
My Device: z10

Re: What is OTHER DATA on Blackberry Z10?????

But the issue is, is that even with an sd card I can't put any of my apps on there. So whenever I need to do an OS update I'll have to delete apps to make space... That's pretty pointless. 

 

 

 

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
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Re: What is OTHER DATA on Blackberry Z10?????

Donsync

I agree with your frustration, but how can this mean this is pointless?

Let's face facts for a minute and take a broader view.

  • iOS does not allow to install apps on an SDCard
  • WindowsPhone does not allow to install apps on an SDCard
  • BlackBerry7 does not allow to install apps on an SDCard
  • BlackBerry10 does not allow to install apps on an SDCard
  • Android for the first two years, did not allow to install apps on an SDCard
  • Android starting 2.2 (2011) allows to install apps on an SDCard

That being said:

BlackBerry 10 allows developers to install an app on the device memory, and let all additional data be stored on the SDCard. examples where it can be useful:

  • a mapping app can store the local map data on the SDcard
  • a streaming app can store the temporary cache data on the SDcard
  • a game can store the info of a given level on the SDcard

Unfortunately, developers rarely use that possibility, and prefer to store everything on the device memory.

 

I do not know what are the technical reasons for BlackBerry 10 to not allow apps to be installed on an SDCard. I wish I knew, and I hope BlackBerry is currently working on enabling installation on SDcards.

 

****

 

That being said, about the OS, indeed you need to free some space to install the OS. I don't see anything wrong with that, it is the same for MacOS upgrades and Windows Updates.

  • The space required is around 1GB as far as I remember.
  • You may indeed have to delete an app prior to doing the upgrade then reinstall it (simply choose the biggest one !), I have noticed that the time lost doing that is quite small compared to the time of the entire OS upgrade, so yes it is a nuisance, but really not worth mentionning.



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Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: What is OTHER DATA on Blackberry Z10?????

Diztronic, one has never been able to install apps on the SD media card. That is not an issue.
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1. If any post helps you please click the Like Button below the post(s) that helped you.
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Guru II
Posts: 21,618
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
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Re: What is OTHER DATA on Blackberry Z10?????


Xandrex wrote:

Donsync

I agree with your frustration, but how can this mean this is pointless?

Let's face facts for a minute and take a broader view.

  • iOS does not allow to install apps on an SDCard

iOS doesn't even allow an SD card!  And we give BB a hard time....smfh


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New Contributor
Posts: 8
Registered: ‎05-21-2013
My Device: Z10
My Carrier: 4168787137

Re: What is OTHER DATA on Blackberry Z10?????

LoL, I was about to say that, but you said it first.
OS doesn't even allow an SD card! And we give BB a hard time....smfh
Trusted Contributor
Posts: 100
Registered: ‎03-09-2011
My Device: BlackBerry Z10 & PlayBook
My Carrier: AT&T

Re: What is OTHER DATA on Blackberry Z10?????


JSanders wrote:

The "Other data" will include the OS, apps data (calendar, email, Remember, games saved data, misc apps saved data, BlackBerry Maps data like Fav Places, etc., and so on.).

 

 


 

Why is Application Data labeled OTHER Data?   Why can't I remove it?  Why is that Data appearing on my SD card AND my local storage?

So far you haven't given any more inforamtion on this than anyone else. 

 

Can someone who is a developer or a BlackBerry employee please provide a verbose reason for this data, what the data is and why isn't it user removeable without going through some long winded processes?

IF YOU DO NOT KNOW -- PLEASE DON'T RESPOND, there are already plenty of posts of people speculating what the data is.  I am not interested in theories I am trying to find out what this data is exactly.

Trusted Contributor
Posts: 100
Registered: ‎03-09-2011
My Device: BlackBerry Z10 & PlayBook
My Carrier: AT&T

Re: What is OTHER DATA on Blackberry Z10?????


Xandrex wrote:

Donsync

That being said:

BlackBerry 10 allows developers to install an app on the device memory, and let all additional data be stored on the SDCard. examples where it can be useful:

  • a mapping app can store the local map data on the SDcard
  • a streaming app can store the temporary cache data on the SDcard
  • a game can store the info of a given level on the SDcard

Unfortunately, developers rarely use that possibility, and prefer to store everything on the device memory.

 

I do not know what are the technical reasons for BlackBerry 10 to not allow apps to be installed on an SDCard. I wish I knew, and I hope BlackBerry is currently working on enabling installation on SDcards.

 

****

 

That being said, about the OS, indeed you need to free some space to install the OS. I don't see anything wrong with that, it is the same for MacOS upgrades and Windows Updates.

  • The space required is around 1GB as far as I remember.
  • You may indeed have to delete an app prior to doing the upgrade then reinstall it (simply choose the biggest one !), I have noticed that the time lost doing that is quite small compared to the time of the entire OS upgrade, so yes it is a nuisance, but really not worth mentionning.


See these answers do not help.  I mean if this was application data, I am kind of shocked it is not labeled that way.  Also if this is just caching for Apps, why can't I delete the data myself? 

Does anyone have white papers that discuss this issue in detail or is everything about this kind of word of mouth with no one from BlackBerry taking any responsibility?

I have been looking for answers about this since March and it's always someone telling someone else what it is never someone proving a link to BlackBerry documentation that actually describes this issue and what you can do to reemedy it short of wiping your freaking phone!

Is that really too much to ask of BlackBerry?