Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

Posts: 34
Registered: ‎12-18-2012
My Device: Z10 Black
My Carrier: Vodafone UK

What is master volume purpose?

I am having difficult time distinguish between "regular sound indicator" and "master volume?

1.What is Master Volume?


2.What does it affect? (Alarm clock volume?)


3.Does it only affect apps or the maximum volume of the device in general? 
(for example if I set it to half..Regales if I have set the ringtone volume to Max... It will only play half the power due to the master volume being set to half?) 

Trusted Contributor
Posts: 109
Registered: ‎12-27-2012
My Device: BlackBerry
My Carrier: Mobile

Re: What is master volume purpose?

Master volume is the general volume level that is adjusted when you use the volume buttons on the side. It controls the speaker volume for music, videos and calls.


Other types of volumes can be set independently in the settings, for things like notifications, alarms and ringtones.

Regular Contributor
Posts: 53
Registered: ‎02-04-2011
My Device: Torch 9800, Z10, PlayBook, PRIV
My Carrier: 3

Re: What is master volume purpose?

I've gone into Settings and tried turning down the volume whichever way I can, but I can't seem to turn down the volume for the ringtone. Can someone tell me what I'm doing wrong?

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: What is master volume purpose?

Swipe down from the top bezel from either the hub or the home page. Click on the word "notifications"


The volume slider there controls the ringer and the notification volume.

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy