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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎03-02-2013
My Device: Z10
My Carrier: GiffGaff

When Is BlackBerry releasing Software Update for Sim free Z10's??

Hi,

 

I have a Z10 on GiffGaff(a U.K network that uses the O2 network) but provides cheaper calls on a PAYG tariff. I have been told that because my Z10 is a sim free model, it'll be BlackBerry and not O2 that will provide the new updates OS to my Z10, is this right?

 

Nothing appearing in my software update area yet?

 

Mike.

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Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: When Is BlackBerry releasing Software Update for Sim free Z10's??

Hi and Welcome to the Community!

At present, it is our understanding that what you have been told is not correct. Rather, the carrier you are presently operating on (by virtue of the SIM you have installed) is responsible for releasing the OS updates to you. BlackBerry will not, as far as we understand at present, be releasing any OS updates directly...the carriers have somehow negotiated that they completely control the OS release process for their users.

We all wish it were different (e.g., like it was pre-BB10, when you could download and install any carriers released OS package and, as long as you deleted the proper VENDOR.XML files, you could install that to your BB), but at present it is not.

Good luck!


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