03-27-2013 08:10 PM
03-27-2013 08:35 PM
I believe the default is 30 days. This is standard with most Smart Phones. It would be good if Blackberry would add the feature to allow the user to choose how long he would like the email to be retained.
I found if I delete the email message on the server such as Hotmail, or the ISP email account it shortly dissapears in the Z10 email account.
I found in the email accounts it is possible to set the interval the phone checks for new email. I have mine set to 30 minutes. This should be the default.
03-28-2013 12:29 AM
03-28-2013 01:22 AM
It depends on the account and how it's set up but you can reduce the 30 day email retention down to smaller values.
Go to the main Settings and go to Accounts. Tap the account you wish to change. Go to Advanced (on the bottom menu).
Change the sync time frame to 14 days, or as desired. Again, this may vary somewhat depending on how your email is setup and what email service provider you're using.
mine doesn't have Advanced on the bottom menu.
03-28-2013 09:03 AM
@J_C - are you on an EAS server?
It doesn't appear that IMAP or POP have the ability to change the retention settings at all (at least not on OS 10.0.10.85) other than the initial pull at setup.
06-11-2013 10:21 AM
06-11-2013 11:16 AM
On my OS (10.1.0.2342) for the Q10 there is no Advanced button, only Edit Folder Settings.
What version do you have?
Uh shouldn't this be posted to the Q10 forum?