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BlackBerry® Z10

Regular Contributor
Posts: 77
Registered: ‎08-19-2011
My Device: Torch 9800, Z10
My Carrier: EE

Re: Wifi not working with Data Service turned off

Ok I was about to do a reload OS/security wipe when I was informed by Link that there was a new OS update (2312 I think). I went ahead with that and after about an hour I was fully upgraded to the new version, however it would still not go over wifi. I decided to go back down to the previous router firmware and also turn off the router for a few minutes as advised.

After the firmware load, the connection showed (logical) ip adr, subnet, gateway, dns etc which was previously blank.

I don't know if it was the firmware or just leaving the router off for 5-10 mins as suggested but I now have a working wifi! I'll at some stage upgrade the firmware for router again to see if that was the problem. But not just yet!


Thanks for all the help.




Posts: 18
Registered: ‎06-17-2013
My Device: Z10
My Carrier: AT&T

Re: Wifi not working with Data Service turned off

My wife's Z10 has now worked for almost 1 1/2 day. I will keep my fingers crossed.