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BlackBerry® Z10

Super Contributor
Posts: 478
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 7 Plus
My Carrier: Rogers

Will BB 10 Active Sync limit be max 30 days?

I'm hoping that someone can step in and give me a "Heck no" on this. I've poured through all the BB 10 video demos (official and unofficial) and posts that I can find and haven't found an answer. There's plenty about the Hub, Peek & Flow, but no under the hood info.

I need to be able to reference email about long-term projects from my device - up to a year back, in some cases. Currently, I have "leave messages on device" set to forever, and delete manually. I also use a combination of the"search remotely" and LogicMail to fill in any gaps. If the ActiveSync limit remains the same as on the Playbook with the 30 day maximum, I'll be in for a very tough decision. After 6 BB's, I want a BB10 device (badly), but may have to switch to another brand to enjoy the full ActiveSync results that other brands have had for a while.

Can anyone shed some light on the subject? ~ecm

New Contributor
Posts: 7
Registered: ‎03-17-2013
My Device: BB z10
My Carrier: Rogers

Re: Will BB 10 Active Sync limit be max 30 days?

I have the same issue, don't know what make them not letting BlackBerry users to Sync all emails, that is just ridiculous, when I was using the BIS you be able to sync all why changes it?
Windows phone, android phone and iPhone can sync all why can't BB?
Forums Advisor III
Posts: 1,430
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: Will BB 10 Active Sync limit be max 30 days?

I got my Z10 on February 5th.  I have emails from back then that I did not remove.



This is the way I see it:

The email accounts can be set up as POP accounts. This way the email will only be deleted in the ISP server if it is deleted in the phone.


In the email set-up for each account you can set the time for polling the ISP email server for new email. I have mine set for 30 minutes.


If you remove the email message on your ISP email service account, the message should be removed in the phone. So-far, as long as I left emails on my ISP email service account they never dissapeared on the phone.


As for owning a Z10 or a Q10, this is a terrific quality built phone. It is Canadian innovated and Canadian designed. Once you get used to using this phone, if you are very strong for doing emails and messages you will love the sliding desktop panel for retrieving emails. You can confure it for which accounts you want to show, or hide benieth it. The show area is called the HUB.


At first I was thinking it would be good to have a master HUB  and individual icons to click on. After using the phone for a few hours I saw the new BB HUB system for this type of thing is far superiour. 


There are many things about this phone that I am very happy with. I use it for long periods of time for my job.


Jerry G.
Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Will BB 10 Active Sync limit be max 30 days?

kingmo458, personnel within RIM have mentioned that a longer than 30 day active sync window will be coming in a future upgrade. I don't know when.

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Forums Advisor III
Posts: 1,481
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: Will BB 10 Active Sync limit be max 30 days?

Yes, it is 30 days only (even with BES). Blackberry has just published a KB article on this: