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BlackBerry® Z10

New Contributor
Posts: 6
Registered: ‎02-08-2013
My Device: 9800
My Carrier: Globul

Wireless provider service book update

Hi all,

I have a new Blackberry Z10. I`m located in Bulgaria and when I try to use any BB related service I can`t. I called my Wireless provider and they told me that Blackberry will be updating the service books in the beginning of March, and until then I will not have any Blackberry Infrastructure dependent service. My question is: dose any of you know any time frame and also why when I remove my SIM and use only Wi-Fi I have full functionality.



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Wireless provider service book update

Hey yuskeseliev,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


We do not have a timeframe when each provider will be adding the BlackBerry 10 provisioning plans.  With BlackBerry 10 you can use BBM through Wi-Fi and send and receive email without being connected to the Mobile Network.


Let me know if you have any more questions.




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