02-27-2013 10:57 AM
I have a new Blackberry Z10. I`m located in Bulgaria and when I try to use any BB related service I can`t. I called my Wireless provider and they told me that Blackberry will be updating the service books in the beginning of March, and until then I will not have any Blackberry Infrastructure dependent service. My question is: dose any of you know any time frame and also why when I remove my SIM and use only Wi-Fi I have full functionality.
02-27-2013 11:29 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We do not have a timeframe when each provider will be adding the BlackBerry 10 provisioning plans. With BlackBerry 10 you can use BBM through Wi-Fi and send and receive email without being connected to the Mobile Network.
Let me know if you have any more questions.
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