02-17-2013 12:21 PM
Hello jrmgilbert and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your Sounds.
To clarify, you swipe down from the top and tap Notifications to change from Silent to Normal the tones don't play until you restart?
If you were to change from Silent to Vibrate, does your device vibrate or still appear to be on Silent mode?
02-18-2013 03:23 PM
02-24-2013 11:49 PM