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BlackBerry® Z10

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Trusted Contributor
Posts: 122
Registered: ‎12-13-2008
My Device: Priv
My Carrier: ATT

Word Substitutions disappear

Has anyone noticed that from time to time, certain words from Word Substitutions disappear?

I added about 5-6 words. And one of them was lo, for LOL. I'd restart my device for one reason or another and it would be gone from the list. 

I added bbm, for BBM, and sometimes that, too would disappear. 

Anyone else?

Device: Z10
OS: 10.2.0.1047
Carrier: AT&T 

@ivantwilliams
Trusted Contributor
Posts: 122
Registered: ‎12-13-2008
My Device: Priv
My Carrier: ATT

Re: Word Substitutions disappear

...anyone else have this same issue? Surely someone has, no?

@ivantwilliams
Trusted Contributor
Posts: 122
Registered: ‎12-13-2008
My Device: Priv
My Carrier: ATT

Re: Word Substitutions disappear

Seriously, no one else has had this issue, where saved words disappear?

 

Weird. Maybe it is just me, albeit, I've reset my device to factory and it still does it... 

@ivantwilliams
Contributor
Posts: 15
Registered: ‎02-19-2014
My Device: 9883
My Carrier: Sasktel

Re: Word Substitutions disappear

It's happened to lots of people but they don't seem to have a solution for it other than: do an update pull the battery or reboot. Doesn't work as far as I know
Highlighted
Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: Word Substitutions disappear

Had the same problem but I reloaded my os and the problem went away Smiley Happy