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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎07-23-2013
My Device: Z10
My Carrier: TDC

Work account contacts disappeared

My contacts for work account has disappeared, although these contacts are turned on. I then tried to sync via blackberry link, but ended up in getting my laptop contacts (which basically is my work account) in as a separate account, and my work account remains empty and as a separate file. How can I merge these two into one?

 

Any help is appreciated.

Guru III
Posts: 32,198
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Work account contacts disappeared

you cant merge them on the device.

 

Delete the contacts you have now and then


In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device

then pull battery on device and put back in

After device boots move contacts from backup to the contacts folder and wait for them all to appear

Make a new contact in outlook and see if it gets to the device.

 




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