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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎07-07-2013
My Device: Z 10
My Carrier: AT&T

Z 10 wi fi connect problem

Hi: I just purchased a z 10 after having a bold for years. I have a wi fi network in my home. The phone recognizes it, but won't connect automatically. I've tried everything to get it to work. The phone is asking me for a password and I've tried using the password that came with the router, but it doesn't work. I've tried manually setting it up by pushing the button on the router, but the phone just times out. Any help will greatly be appreciated.
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Z 10 wi fi connect problem

Hello, skaplan503

Please take a look at this link on how to trouble shoot wifi