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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎03-14-2013
My Device: Z10
My Carrier: Airtel

Z10 BBM not working without WIfi

So i have the latest blackberry update and i have already paid for the blackberry service. But nothing works without wifi. I paid so i can use it outside my house and it's not working at all. Can somebody please help me ? it does not even work on Mibile internet.

Posts: 95,114
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 BBM not working without WIfi

You need to call your mobile provider and make sure they have you on their full data plan.

Not a "lite" data, social or other plan.



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Contributor
Posts: 21
Registered: ‎03-07-2013
My Device: z10
My Carrier: vodafone

Re: Z10 BBM not working without WIfi

[ Edited ]
 
Contributor
Posts: 21
Registered: ‎03-07-2013
My Device: z10
My Carrier: vodafone

Re: Z10 BBM not working without WIfi

i would check the sim card reader there may be a fault with the reader mines had a pin missing also i assume you have a sim card in it and i assume the sim cards be activated

Posts: 95,114
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 BBM not working without WIfi

Well, actually you bought a used, second hand device which was very likely broken by the previous user.

 

This user needs to first confirm what I've already asked.

And yea, check the sim card holder, who knows.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎03-14-2013
My Device: Z10
My Carrier: Airtel

Re: Z10 BBM not working without WIfi

i have a full Data plan but still its not working and even my hand set is not a used one.

 

Please guide what shall i do.

 

regard

 

Rajan