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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎09-15-2013
My Device: Z10
My Carrier: Mobily

Z10 BBM setup is hanging.

I have just bought  BBM Z10 and when I started asked me for software update. I followed all instructions and after completed made re start. Since  then it is hanging on checking for update. I have done the following:


1. Switched off the device and taken out the battery.

2.Disconnected the USB and kept for long time.

3.Checked my wifi connection and it working fine,


now since many over 3 hours still hanging ,


can someone help

Posts: 95,495
Likes: 24,546
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 BBM setup is hanging.

Try this keeping your BlackBerry powered on, remove the battery for five minutes and reinsert.

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