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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎02-15-2013
My Device: Z10
My Carrier: has

Z10 BBM work only with WIFI !!

I face a problem with my new Z10 the bbm work only with wifi and didn't work if i out side wifi area, btw i already have blackberry Services from my telecom provider
Posts: 12
Registered: ‎01-03-2013
My Device: BlackBerry 9930
My Carrier: Sprint

Re: Z10 BBM work only with WIFI !!

When you go outside of a WIFI area, are you seeing the BB logo in the top right corner? 


Are you able to browse the internet, check FaceBook, etc when outside of the WIFI area? 


You may need to contact your data services provider if you are unable to connect to the internet outside of a WIFI area. I had to get a new SIM card. Once I did, I have had no issues. 



New Member
Posts: 2
Registered: ‎02-20-2013
My Device: z10
My Carrier: etsalat

Re: Z10 BBM work only with WIFI !!

I was facing the same problem...I upgraded BB service  from plan 49 to 79...and restated the phone....BBM service started working ...without wifi connection....