Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Member
Posts: 2
Registered: ‎08-05-2013
My Device: Blackberry Z10 STL-100-1
My Carrier: Safaricom

Z10 Battery charging problem

 

My Blackberry Z10 charges but discharges all battey a few minutes after unplugging from power source

Am using the charger that was supplied with the phone. I have tried switching off and on again but the problem persists. Waht can i do?

Posts: 94,228
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Battery charging problem

MaryKita, try this... Connect to your OEM wall outlet charger.

While charging, and the device is powered ON, remove the battery a minute, replace and reboot.

Try that over a few times over a couple of days and see if that resets your on-device battery meter.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Member
Posts: 2
Registered: ‎08-05-2013
My Device: Blackberry Z10 STL-100-1
My Carrier: Safaricom

Re: Z10 Battery charging problem

Thanks a lot. Will try that