07-02-2013 05:02 AM
When I charge My Z10 the battery shows full, when I unplugg it 5 min later it turns to red, but it does not shut down, I could still use it the whole day as normal, but still displaying red and empty. I am guessing this is a software glitch since the battery is not actually empty but only displaying that it is empty. ANY THOUGHTS ANYONE!!!!!!!!
07-04-2013 08:50 AM
Hi jadbarakat and welcome to the BlackBerry Support Community Forums!
Have you tried removing your BlackBerry Z10 battery then reinserting it to see if the behavior continues after the reboot?