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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎04-24-2013
My Device: Blackberry Z10
My Carrier: MTN

Z10 Camera Error "Camera can't be started"

Hi there guys, I'm currently having an issue with my Z10's Camera, every time I try open it, I receive the error of "Camera can't be started". I'm aware there are lots of posts on this issue but all of the solutions provided there did not work for me. Ive taken the battery out, I performed a security wipe and still no luck. Does anybody else have a solution that can fix this error? Thanks
Trusted Contributor
Posts: 232
Registered: ‎11-19-2010
My Device: Z10, Playbook

Re: Z10 Camera Error "Camera can't be started"

Do you have an SD flash card installed?

 

Have you tried it without the SD installed?

 

If it works without the SD installed, try formatting the SD car while installed in the Z10 (after backing it up somewhere).

 

If it doesn't work with no SD installed: Are you at the latest OS?

New Contributor
Posts: 3
Registered: ‎04-24-2013
My Device: Blackberry Z10
My Carrier: MTN

Re: Z10 Camera Error "Camera can't be started"

I do, but I've formatted it and tried using the camera with the SD card out. I'm sure if I have the latest OS, but I'm currently running 10.0.10.82.
Trusted Contributor
Posts: 232
Registered: ‎11-19-2010
My Device: Z10, Playbook

Re: Z10 Camera Error "Camera can't be started"

I have 10.0.10.85, but OS updates are released by carriers at different times.

 

Just go into settings/Software and select 'check for updates'.

 

Did you load any APP that might be using the camera? (QR scanner etc)

 

Did you camera ever work on this device? When did it stop working?

 

 

New Contributor
Posts: 3
Registered: ‎04-24-2013
My Device: Blackberry Z10
My Carrier: MTN

Re: Z10 Camera Error "Camera can't be started"

I've checked for updates, and I've reloaded the old software and then updated it again and no luck. 

 

Well that day I downloaded two games off the app store but they both had no access to my camera. Plus if I performed a sercruity wipe all the App data is deleted so the camera should work again.

 

Camera worked perfectly the day before and then the next day, nothing, 

New Member
Posts: 1
Registered: ‎01-06-2016
My Device: z10
My Carrier: amuu

Re: Z10 Camera Error "Camera can't be started"

I have a temporary solution
Open your camera settings & do HDR on and off 5 time
Your camera will work now
Good luck