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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎03-16-2013
My Device: z10
My Carrier: mtn

Z10 Camera not working

[ Edited ]

Hi Joey, i need your help. I just got z10. At first, the camera seemed to work just fine, but for the past few days, it fails to start. When i do a restart, it opens up in attempt to capture, but no image available.

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Camera not working

[ Edited ]

udyarchie wrote:
Hi Joey, i need your help. I just got z10. At first, the camera seemed to work just fine, but for the past few days, it fails to start. When i do a restart, it opens up in attempt to capture, but no image available.

Have you performed a full reboot?

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.



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Regular Contributor
Posts: 50
Registered: ‎02-18-2013
My Device: z10
My Carrier: Du

Re: Z10 Camera not working

Replace your phone, nothing else will solve this issue, been there already
New Contributor
Posts: 7
Registered: ‎06-15-2011
My Device: Blackberry Z10
My Carrier: Vodafone

Re: Z10 Camera not working

i have the same problem.

Doesn't work your solution "With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot."

You have another solutin?

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Camera not working

You could try a wipe and reload of the OS.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code