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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Airtel
Accepted Solution

Z10 : Cannot repair due to error: (null)

I did a security wipe, and then connected to the computer. Restarted the Z10, and ever since it is giving me just one message, Cannot repair due to error: (null)


My phones dead and i am unable to use it, even after several attemps its the same issue again, please help

New Contributor
Posts: 3
Registered: ‎02-26-2013
My Device: Z10
My Carrier: Att

Re: Z10 : Cannot repair due to error: (null)

Hi, im having the very same problem here..

Z10 cannot repair due to error: (null)

Its been hanging there for 7 hours and nothing happens.

It shown a green light on the blackberry, that's it.

Hope some one can help us here. thanks
Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Z10 : Cannot repair due to error: (null)

Have you tried this:




If the reload using the Link software doesn't work try the workaround listed.

1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Posts: 1
Registered: ‎02-27-2013
My Device: blackberry 9900
My Carrier: vodafone ghana

Re: Z10 : Cannot repair due to error: (null)

i have the same problem, for some reason while updating my z10 the process was interrupted it says something went wrong with the connection cable and ever since its a black screen and the red light blinking, i tried the sofware repair thru blackberry link, it cannot repair due to error nul, i tried the work around listed in the reply above, my mac is not allowing me to open the file it says i need a pc, any suggestions would be appreciated, my bb is only 2 days old......