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BlackBerry® Z10

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Posts: 7
Registered: ‎11-05-2011
My Device: BLACKBERRY Z10
My Carrier: Digicel

Z10 Clicking sound when using earpiece

[ Edited ]

HELP

 

I bought my Z10 June 11, 2013. Using my earpiece for the first time today (June 18, 2013), I noticed that there is a clicking sound. I also notice that when I try to play a music it stops and go but when I take out the earpiece the music plays smoothly. It also notice that when I am out of the music section, it goes in and out of voice recognition. I am looking forward for  some assistance as I have been waiting so long for this phone and now this disappointment. When i go to main volume it keeps on adjusting by itself and making a ringing sound.

 

Richard Thompson