05-20-2013 02:55 PM
Sorry to hear you're experiencing issues with your custom contact ringtones.
Do you have this contact in your list more than once or linked from multiple sources? If so, did you check each source to ensure the same ringtone is set for each entry?
06-06-2013 06:46 PM
Ever since updated Z10 OS to 10.1 my contacts list seems to alter all on its own and contacts no longer play the custom set ringtone. All the contact links are set to same ringtone. One would think if the contact links are under one name it should automatically use the set ringtone for tha contact; not have to set each link individually. Great phone but, the contact app and phone app are a huge fail for blackberry. They both have some major glitches.
10-02-2013 03:07 PM
Does anyone know if there is a fix for this "Z10 Custom Contacts Ringtones Not Working"....I have created a new contact with no additional linked contact and still can not get custom contact ring tone to work........I want the "custom" contact text and phone to be silent. Any help would be greatly appreciated.
10-05-2013 05:25 PM