Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-26-2013 12:04 PM - edited 02-26-2013 12:05 PM
"I also think it may relate to the phone downloading all attachments on every email as opposed to just email headers."
I can remember that exact issue happeing to a web hosting client of mine with their iPhone... while he was roaming in the US. Ouch!
02-26-2013 12:55 PM
Downloading attachments shouldn't have this affect though when they are recieving about 30 emails aday and it drains without using it or getting emails but the activesync logs show activity every minutes and 20 or 30 times a minute.
its super fustrating as the other users don't have the issue.
02-26-2013 01:03 PM
Sure. But it shows that the OS is not switching to wifi as it should.
True.. But the battery is still going to drain regardless as the phone is communicating excessively with the exchange server, just not over the carrier network !
02-26-2013 01:04 PM
Issue has also been posted on crackberry forum.
can you post the link to crackberry so others that come across it can find it easily?
02-26-2013 01:12 PM
I am seeing similar drain issues, but I am not connected to my work email through Microsoft exchange. I set it up through IMAP. Is it possible I am having a similar issue?
02-26-2013 03:59 PM
i've spent part of the day trying to parse the exchange 2003 iis logs with log parser studio(http://blogs.technet.com/b/exchange/archive/2012/0
In the last 30 minutes of logging the user with the z10 has registered 1640 hits when running the "ActiveSync Report" which is by far the highest user in the company.
Suprisingly his z10 device, which is listed seperately registered only 285 hits during this time.
His s3 (on wifi) showed 3 hits. his android tablet registerd 16 hits.
using the microsoft exchange server activesync web administration tool ((http://www.microsoft.com/en-ca/download/details.as
My account during this time registered 109 hits, and 15 by my z10.