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BlackBerry® Z10


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Contributor
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Z10 Forgets password

Thanks for the advice, I will give it a try and report back.

 

Regards

 

Colin

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Z10 Forgets password

[ Edited ]

I see you are on T-Mo, presume USA. As am I. I have been having this issue for the past few days and it only stopped messing up last night. Possibly carrier related?  I was not having it before. 

 

I take that back -- happening again. 

Contributor
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Z10 Forgets password

Hi Scrannel, you are right that I am with T-Mob but I am in the UK. It could be a coincidence and the service could be defective but it would be quite long odds.

 

I have deleted all my accounts - email, Facebook, Linked-in, etc - rebooted and then entered the email accounts and so far they are behaving, I will see what happens tomorrow.

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Z10 Forgets password

Hey, close enough... anyway, it was only happening on my phone accounts and OK n my PC Seems to have sorted. Good luck across the pond.
Contributor
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Z10 Forgets password

Good news so far this morning - I only created my 2 email accounts but got no error messages so I will try adding Facebook and Linkedin to see if they cause any issues.

 

Thanks again to all those who have helped me on this.

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Z10 Forgets password

Interesting. Mine stopped giving me issues last night. So far so good.
Highlighted
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Forgets password

Great, glad to hear it appears to be resolving itself.

 

Hope it stays resolved.



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Contributor
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Z10 Forgets password

Alas! I spoke too soon. Turned on this morning and it has again forgotten the password on 1 account.

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Z10 Forgets password

What sort of account is it? IMAP, POP etc?
Contributor
Posts: 33
Registered: ‎04-13-2013
My Device: Z10
My Carrier: T Mobile

Re: Z10 Forgets password

Both email accounts are POP.