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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎03-22-2013
My Device: Blackberry Z10
My Carrier: o2

Z10 Freezes on Contacts and Text messages?

I bought my z10 today, went through all the set up blah blah.. Anyway whenever I press contacts and texts messages it either goes white, or just doesnt load at all :s

Ive already taken out the battery and restarted the whole phone. I dont know what to do.

Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: Z10 Freezes on Contacts and Text messages?

I would do a BB link system restore, then use BB Link to sync your contacts from your outlook. The system restore will also pull down the latest updates. After restore, it will take some time for it to build your contacts.

New Contributor
Posts: 2
Registered: ‎03-22-2013
My Device: Blackberry Z10
My Carrier: o2

Re: Z10 Freezes on Contacts and Text messages?

Thank you! but its alright I went to the store and they said its a system/software error so I had to get a new one:- )