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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎02-15-2013
My Device: Z10 - STM-2
My Carrier: Singtel

Re: Z10 - Gmail not syncing !!!!

sdgardne,

 

Wait a minute.. how did you know I didn't do those steps? FYI, I did it and it did not solve the problem. The missing password did not magically appear. 

 

Also the CB forum posting was not done by me. It was referenced by someone else that happened to appear in my search result.

 

My bad, I thought this site is official BB forum, so apparently one can't get the actual TS here. My apologies to you since I thought you were from BB Support or at least someone from BB Support would actually bother to read and reply.

Looks like my only option now is just  to thank my "good" luck picking BBOS10. So much for advocating Blackberry to the rest of my friends. 

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Hall of Famer III
Posts: 57,238
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Z10 - Gmail not syncing !!!!


cloudd07 wrote:

 

Wait a minute.. how did you know I didn't do those steps?


Because I'm not clairvoyant. From the words you used, you mentioned many things, but nothing about what I recommended. The only conclusion I could reach was that you chose not to perform those steps.


cloudd07 wrote:
FYI, I did it and it did not solve the problem. The missing password did not magically appear. 

 


Well, I wouldn't say that the steps would do anything magical, and certainly not re-populate a field that has for some reason become de-populated. Rather, perhaps doing the steps so as to achieve proper registration with your carrier network, and then manually re-populating the field could help. But, I'm guessing it didn't in your case.


cloudd07 wrote:

My bad, I thought this site is official BB forum, so apparently one can't get the actual TS here. My apologies to you since I thought you were from BB Support or at least someone from BB Support would actually bother to read and reply.

Looks like my only option now is just  to thank my "good" luck picking BBOS10. So much for advocating Blackberry to the rest of my friends. 


The support model for BBs has not change one bit from what has always existed. Refer:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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