11-29-2013 01:46 PM - edited 11-29-2013 01:47 PM
Cantech, unless I missed it, you still haven't said if you have a backup of this device. Do you?
Hello JSanders, unfortunately a backup was never made - never got around to doing it. Normally we had just been dragging and dropping photos and documents off the phone manually but had not done so for about 3-4 months. I appreciate your offer to help though.
Anyway, the phone was shipped off to a data recovery centre this morning to see if they can pull any data off the flash drive. They could not confirm whether they would be able to help, but that they were also doing data recovery on 3 other Blackberry 10 models at the time.
I'll report back the results!
11-30-2013 08:31 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code