Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 4
Registered: ‎11-26-2013
My Device: Blackberry Z10
My Carrier: Fido

Re: Z10 LED flashes 5 times but won't turn on

[ Edited ]

JSanders wrote:
Cantech, unless I missed it, you still haven't said if you have a backup of this device. Do you?

Hello JSanders, unfortunately a backup was never made - never got around to doing it.   Normally we had just been dragging and dropping photos and documents off the phone manually but had not done so for about 3-4 months.   I appreciate your offer to help though.

 

Anyway, the phone was shipped off to a data recovery centre this morning to see if they can pull any data off the flash drive.  They could not confirm whether they would be able to help, but that they were also doing data recovery on 3 other Blackberry 10 models at the time.

 

I'll report back the results!

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 LED flashes 5 times but won't turn on

OK. Good luck.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code