04-27-2013 03:10 PM
There is a problem with my z10 switching on.
It is showing the following one when connected to charger and Shows nothing and no response from the device when it is not connected to charger
And When the battery is removed and keeping the device connected to charger the following one appears
There is no more response from the device when it is not connected to charger or when power button is pressed for few sec.
Is it battery's problem or the device's.
Help me with this pals (
04-27-2013 07:01 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!