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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎06-01-2013
My Device: Z10
My Carrier: Digicel

Z10 OS Sluggish

I have been a blackberry fan for many years, about 6 weeks ago i bought a z10 and loved everything about it, a week ago I updated to os (offical release through the device) an noticed scrolling though the hub, sliding between hub an application screen 1 the device is sluggish an d sometimes lags, the battery life has also decreased, how can i fix this problem? i love my z10 and would love for it to be working as it did before.


Pin; 24D91FAB

Posts: 48
Registered: ‎05-16-2013
My Device: Z10 / 9900 / 9800
My Carrier: Rogers

Re: Z10 OS Sluggish

Hey davindra.

Welcome to the BlackBerry Support Community Forums.


Please refer to KB33669 on some very helpful tips on how to maximize the battery life on your BlackBerry Z10 Smartphone.


If you are experiencing performance drops on your BlackBerry Z10 Smartphone, make sure all currently unused applications are shut down and not running in the background. Also, make sure any 3rd party application installed via BlackBerry World is fully up to date.


Please let me know if you have any other questions or concerns regarding the performance drop on your BlackBerry Z10 Smartphone.




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New Contributor
Posts: 2
Registered: ‎06-01-2013
My Device: Z10
My Carrier: Digicel

Re: Z10 OS Sluggish

all my applications were updated the dat after the ugrade, I visited KB33669 and this did not help.

New Member
Posts: 1
Registered: ‎06-16-2013
My Device: z10
My Carrier: etisalat

Re: Z10 OS Sluggish

i have a same issue after update and battery drains fast and charge wont reach 100% it only goes 80%..


i hope they fix the problem soon..

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10
My Carrier: T-Mo USA

Re: Z10 OS Sluggish

Tried a security wipe?