03-25-2013 11:00 AM
03-25-2013 12:20 PM
"If it works on my Bold...and other models previously...why not this model"
Because on your Bold the mail was done via BIS so anything you send was from Blackberrys servers and you paid for that service.
The Z10 doesn't use BIS so your mail is sent by your own SMTP Server, if your email provider is one of the big global players Gmail,Hotmail/Outlook.com the information will be on the web site, if it is a local hosting ISP you might need to talk to them about the problem.
03-25-2013 12:55 PM
I finally changed to Z10, nice and sleek...my fourth BB now. Problem I have is that it refuses to send out my POP email account. I have checked many times, called Singtel (Singapore Telecom) ... And had 3 way conference call between Singtel,myself and BB tech support...none can resolved it...so frustrating!<br><br>If it works on my Bold...and other models previously...why not this model???? Help!
May I ask what your POP settings are for the send (SMTP) server? don't post any usernames or passwords, just the server address (URI or IP) and the port settings will do.
If we know that we may be able to steer you in the right direction.
03-27-2013 05:20 PM
03-28-2013 09:05 AM
@monkenko - the Wizard automates part of the process using settings that it determines should work after communicating with your email server.
It is always best to use the Advanced settings route if you have any special needs (different ports or authentication settings from the "norm").
03-28-2013 09:44 AM
03-28-2013 08:28 PM
@Monkeno- It really sounds like you have an actual issue with your phone, have you contacted your carrier about any of this yet?
I'm not having any of those issues you seem to be having...
03-28-2013 08:42 PM
I took it back. I didn't have time for a new world order. It is probably just my lack of paying attention, but I never dreamed revelutionary phone meant give up BIS and standard functions.
I will wait for the Q and give it another go. The OS should be stable by then and have addreseesd business type email features better by then.
Thanks for putting up with me here the past 5 days.