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BlackBerry® Z10


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Reply
Regular Contributor
Posts: 50
Registered: ‎02-18-2013
My Device: z10
My Carrier: Du

Z10 PrObLeM afTeR upDaTe

is it only me or someone else also is facing same issue? after updating my z10, when i send an email from the phone, it looks fine on the phone, but when it reaches to the recepient outlool, many letters are replaced with "=" and the following appears at the bottom of the email:

 

=

Sent from my BlackBerry 10 smartphone.

= =table width="100%" style="background-color:white;border-spa=ing:0px;"> =div id="_persistentHeader" style="border-sty=e: solid none none; border-top-color: rgb(181, 196, 223); border-top-width= 1pt; padding: 3pt 0in 0in; font-family: Tahoma, 'BB Alpha Sans', 'Slate P=o'; font-size: 10pt;">

 

Regular Contributor
Posts: 50
Registered: ‎02-18-2013
My Device: z10
My Carrier: Du

Re: Z10 PrObLeM afTeR upDaTe

And by the way, I didn't use upper case while typing the subject, it did it by itself while I was typing
Regular Contributor
Posts: 50
Registered: ‎02-18-2013
My Device: z10
My Carrier: Du

Re: Z10 PrObLeM afTeR upDaTe

Anyone faced the same issue guys? I need help here, did anyone investigate this issue?
Contributor
Posts: 14
Registered: ‎03-18-2013
My Device: BlackBerry z10
My Carrier: O2

Re: Z10 PrObLeM afTeR upDaTe

Yes, I have a user with the same issue, sending emails from her personal BTConnect email account. What email provider do you use and are you still experiencing the same issue? Thanks.

Regular Contributor
Posts: 50
Registered: ‎02-18-2013
My Device: z10
My Carrier: Du

Re: Z10 PrObLeM afTeR upDaTe

Yes I am still facing the same issue, I am running the 10.0.10.82 software.
I am using my business email hosted by my company
Contributor
Posts: 14
Registered: ‎03-18-2013
My Device: BlackBerry z10
My Carrier: O2

Re: Z10 PrObLeM afTeR upDaTe

[ Edited ]

Have you tried updating the OS to the latest software version? The latest is10.0.10.90

Regular Contributor
Posts: 50
Registered: ‎02-18-2013
My Device: z10
My Carrier: Du

Re: Z10 PrObLeM afTeR upDaTe

The version of the software is depending on the country, region, here in middle east the latest software release is whatever I have.
Contributor
Posts: 14
Registered: ‎03-18-2013
My Device: BlackBerry z10
My Carrier: O2

Re: Z10 PrObLeM afTeR upDaTe

Yes, of course it is. Well, I'll upgrade my user to the latest software version and then report back here to let you know whether that's fixed the issue or not. Then you can either wait for that software upgrade over there or pray that someone else has a solution! Fingers crossed.

 

Contributor
Posts: 14
Registered: ‎03-18-2013
My Device: BlackBerry z10
My Carrier: O2

Re: Z10 PrObLeM afTeR upDaTe

I'll continue this in the other thread that's running about the same topic...