03-09-2013 08:50 AM
03-10-2013 09:06 AM - edited 03-10-2013 09:07 AM
The reason that you have to turn off WiFi is that authentication is provided automatically by the network. By being on their network (turning off WiFi puts you on their network) they 'assume' that you are authorized to use their smtp server. Therefore no username or password is required.
I know that lesedwards is on Network Solutions, are all of the rest of you that are having these issues on their servers as well, or other servers?
03-11-2013 10:09 AM
03-12-2013 12:49 AM - edited 03-12-2013 12:51 AM
This is a known issue with certain versions of Z10 firmware.
One workaround that appears to work for some people is using unauthenticated SMTP, ie remove the username and password in the SMTP settings.
However that is a security risk if used over the internet and therefore you will only be able to use that with a mail server provided by your home mobile carrier, if they in fact provide that service.
Please see the following:
03-13-2013 04:41 PM
03-14-2013 10:27 AM
At this point BB has addressed the issue and has made available to the different carriers an update software to take care of this .
But now it is up to the different companies to decide when to release this update to there customers .
I called Rogers and they are getting back to me latter today with an answer .