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BlackBerry® Z10

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New Contributor
Posts: 5
Registered: ‎06-26-2013
My Device: Z10
My Carrier: SaskTel

Z10 Saying updates are available on phone but not in BB Link

Z10 Phone says that updates are available but BB Link does not, checking phone it is at the latest update and is the update it says is available.  Have forced an update and it goes through fine but still comes back after restart saying an update is available.

Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Z10 Saying updates are available on phone but not in BB Link

It sounds like you deleted one of the system or preloaded apps and the BB is trying to put it back.  Smiley Wink

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy
New Contributor
Posts: 5
Registered: ‎06-26-2013
My Device: Z10
My Carrier: SaskTel

Re: Z10 Saying updates are available on phone but not in BB Link

 

 I don't believe I did... I will try a complete wipe\reload again.

 

  Odd thing is on the phone it shows Software Release at 10.1.0.273 but when connected to BB Link it says it is 10.1.0.238.

 

  But again... The phone says there is an update waiting and Link doesn't... you would think it owul dbe oppisite.

Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Z10 Saying updates are available on phone but not in BB Link

I did some googling around and 10.1.0.273 seems like it's the latest SaskTel Z10 OS

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy
New Contributor
Posts: 5
Registered: ‎06-26-2013
My Device: Z10
My Carrier: SaskTel

Re: Z10 Saying updates are available on phone but not in BB Link

Correct it is... I will just ignore for now