09-25-2013 11:27 PM - last edited on 09-26-2013 10:42 AM by Chronos
Hey any news.on the sudden shut dpwns.of.the Z10? I'm up to 3 a day for about two weeks. Today.was.special though. While.driving with.the.Map app, the little Berry of mine did the red.light, darkness and white paw signal. And yeah, I missed my exit. Fun times. Francis Lewis
Subject Title edited to reflect new topic.
09-29-2013 12:31 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry 10 software are you currently using? Go to Settings>About to find this information. Did you install any new applications lately when the issue started?
I look forward to your reply.
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10-24-2013 07:21 AM
I am not sure about the logic behind this, but one of the solutionsI found in a forum was to replace the sim. I had cut my normal sim to micro sim size myself and was facing frequent shutdowns (2 or 3 times a day). SOmetimes it used to restart, sometimes just shut down and I had to start it up again.
I just went to the customer service centre of my carrier and got a new micro sim last week, and touch wood, the phone has shut down only once after that. I hope it stays that way.
See if this helps you.