11-15-2013 12:09 AM
My Z10 was working perfectly but today when just pressed Facebook Icon did not work tried couple of time , then just resarted the device and there the problem began it rebooted to 100 % and the hangup there till now tried removing SIM and SD of no use. Can any one help please.
11-15-2013 12:47 AM
Hi and Welcome to the Community!
That is the first I've heard of this issue. You may need to reload the OS. Instructions are in the link below. However, you should probably give your carrier a call and ask to be escalated to BlackBerry Technical Support.
VIA | John_Clark
If it's still stuck then you could try an autoload instead, a good write up on how to do it is here.
VIA | BBSJdev