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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎10-12-2013
My Device: z10 and bold 9900
My Carrier: Rogers

Z10 and water..HELP?!

[ Edited ]

my son accidentally dropped my phone into the sink. It was only submerged for a couple seconds, but it turned itself off right quick. What are the odds it will survive once in rice for a couple days? I need my phone!! I got my provider to reactivate my good old Bold 9900 for now, since my BB is my ONLY phone, but I was loving my z10 and would be heartbroken if it can't recover especially since i'm still paying for it. any advice?

Posts: 1,230
Registered: ‎03-20-2011
My Device: Playbook, Z10 LE, Dev Alpha B, 2x Dev Alpha C
My Carrier: 3, Orange, Vodafone

Re: Z10 and water..HELP?!

As long as the water exposure was brief the likelyhood of it working again is good


It's a good idea to remove the back, battery and suchlike so the rice can extract as much water as possible


Place it screen up, then switch to screen down after a good while, then repeat so gravity can aid the process


In retrospect it makes that stuff you can coat your phone in that stops stuff happening good value I guess (they do it on some Samsung Droid thing I believe but understand it can be done to any phone)

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Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Z10 and water..HELP?!

you will definitely need a new battery as the old one has been shorted out.

Guru II
Posts: 22,041
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Z10 and water..HELP?!

Remove the battery and let it sit in rice or a warm place for several days before inserting the battery. Do NOT insert the battery just to "see" how it's doing. Leave it out for several days. You may, indeed, need a new battery but not always. Even then, sometimes the devices will work and sometimes they won't.

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