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BlackBerry® Z10

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Regular Contributor
Posts: 69
Registered: ‎02-11-2013
My Device: Z10, Curve 9300, Playbook
My Carrier: Vodafone GR, Vodafone UK

Z10 blackout

At least once a day my contacts disappear (message: Start adding contacts to your contact list), the emails too (message : Could not display this message). I resort to rebooting the phone but a better solution has to be found soon. 

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Z10 blackout

Hello,

 

Have you ensured that your BB10 OS is up to date? Refer:

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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