03-08-2013 05:49 AM
On connecting my new Z10 with BBlink, was given a an option for available upgrades. On upgrading the screen went blank and LED flashes red - 3 short 2 long - blank and starts the sequence again. Am unable to restore, restart or anything. Help wanted please email.
Solved! Go to Solution.
03-08-2013 09:09 AM
After the upgrade, it is not booting up. Pull the battery out for 2 minutes and pop it back in, it should start to load the new update, it does take a while to pass the blackberry logo and then the loading page.
03-08-2013 11:01 AM
Thanks Arsen, but that did not help. I spent all the tricks up my sleeve but to no avail. I think the problem stems from inadequate compatiblity between BB / RIM and MAC's. So stick to PC's for any restore and upgardes for BB's. I Nevertheless to cut a long story short, the solution is to download, using a PC, the new software from the BB developer site here: and follow the simple instructions. It took all of 20 minutes to sort out.
Good luck to all.